IT Support Engineer - 2nd Line

Posted 19 September 2021
Salary£26000 - £32000 per annum
Job type Permanent
DisciplineInfrastructure & Support
Contact NamePaige Doherty

Job description

Role: IT Support Engineer
Location: Lincolnshire / Nottinghamshire
Salary: Up to £32K DOE

A busy MSP in Lincolnshire is looking to add an IT Support Engineer to their growing team. This is a permanent position that will see you providing support from the comfort of your own home, or out on site across Lincoln and Nottingham when needed. This is a varied position that will allow you to get hands on technically and expand your knowledge from day 1 - this company pride themselves on the investments they make in their employees and their ability to provide them with a bright future within IT.

** Hybrid role - WFH / Onsite
** 22 Days Holiday + Bank
** Flexi Hours
** Funded vendor qualifications
** Clear progression plan and training plan

Role Responsibilities:
** Provide a high level of 2nd Line Support and project support across various customers
** Provide desktop, server and network support across various customer
** Ensure you resolve issues in an efficient manner - ensuring you always communicate clearly and confidently at all times
** Provide support remotely from your own home or out on customer site when is needed
** Follow a progression and training plan to clearly see your planned growth and how you can succeed

Experience in some of the following from you:
** Windows Server and OS
** Office 365
** Active Directory / Azure AD
** Cisco Networking
** PowerShell
** Monitoring Tools
** Backup and Antivirus Solutions
** VMWare / Hyper-V

It is also essential that you have great organisational skills and an ability to prioritise and manage your own workload on a daily basis. You will also have excellent communication skills both over the phone and in person.

If this sounds like it could be the role for you then please APPLY NOW or send your CV directly to paige . doherty @ itecoo . co . uk

Commutable from:
Lincoln | Grantham | Scunthorpe | Newark-on-Trent | Worksop | Mansfield | Nottingham | Doncaster | Gainsborough | Louth