Job description
2nd Line Help Desk Technician
Type: Contract
Length: 12 Months +
IR35 Status: Inside
Pay: up to £130 per day DOE
Location: Redditch
My client are looking for a 2nd Line Help desk Technician to join on a long term basis, with a possibility of turning into a permanent role. This role is full time, working on site full time. You must have an Enhanced DBS to be considered for this role.
Responsibilities
- Providing support from the helpdesk
- Answering calls, tickets, and online chats
- Resolving, escalating, or assigning tickets as required
Requirements
- At least 2 years' experience in a 1st/2nd Line position
- Enhanced DBS
- Experience diagnosing and resolving issues with:
- Office 365
- Windows 10
- Microsoft Server
- Virtualisation (Hyper-V)
- Active Directory
- Intune
If this company sounds like a great fit for you, please APPLY & get in touch immediately with Ross Alexander @ ITECCO on 0121 260 5799 or email to discuss interview availability.
Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
