Service Desk Analyst

Posted 27 July 2022
Salary £23000 - £26000 per annum + pension, healthcare
LocationCoventry
Job type Permanent
DisciplineInfrastructure & Support
ReferencePR/012178_1658948116
Contact NameJack Best

Job description

Service Desk Analyst - Coventry - £26k DOE
Role: Service Desk Analyst
Salary: £26,000 DOE
Location: Coventry
Do not miss out on this opportunity!
I am looking for a Service Desk Analyst to join a growing Packaging company on a permanent basis. If you are looking to find a growing business that will enable and support your progression, then this is the company for you!
Benefits:
** 20 Days Holidays
** Excellent Pension Plan
** Paid for certifications - All you can eat so take advantage!
** Clear Progression Plan
** Luxury Mileage
Role Responsibilities:
** To deal with queries and escalations on a busy service desk in a responsive and prompt manner
** Participating in project work such as migrations/deployments with scope to eventually lead project work
** Providing both remote and onsite support to 300+ users
** To shadow more senior members of the team to gain more knowledge across multiple systems
Skill Requirements:
** Windows 10
** Windows Server
** Office 365 / Exchange
** Active Directory / Azure
** VMware / Hyper V
** Networking
** Previous Project History
This is a great time to get involved in a progressive business which will allow for you to enhance your own skills to progress. If this role sounds like the one for you then please apply by sending an up-to-date CV or get in contact with JACK at ITECCO on 0121 260 5840.