Job description
Mac IT Support Engineer - London - £40K
Position: Mac IT Support Engineer
Location: London (West)
Salary: £30,000 - £40,000 DOE + Excellent Benefits
A fast-growing, National IT Service Provider has an exciting new opportunity for a predominantly Mac focused IT support engineer to join their team ASAP. This business has been established for close to 15 years and is situated in West London. They have several prestigious clients located in and around the city.
Your role as a Mac IT Support Engineer will be to combine helpdesk work (home or office) with client site visits throughout London providing IT support, project work, and a high standard of customer care. They need someone who can manage, maintain, and support their customers' IT environments.
What this Position Will Entail:
* Providing IT/Desktop support at various sites across London
* Infrastructure focused project tasks and new rollouts
* Troubleshooting and resolving an array of IT issues remotely via helpdesk
Key Skills:
* macOS
* Jamf Pro
* Apple iOS, iPadOS
* Office 365
* Security - Sophos
* Windows 10 Desktop OS
* Windows Server 2019
* MDM
* Excellent customer service skills
Benefits include:
* 25 Days holiday + BH (increasing with service)
* Option to buy further annual leave
* Perkbox
* Cycle to work scheme
* Monetary bonus for length of service
* Employee Wellbeing incentives
Apple, Mac, OSX, Mac OS, iOS, IT, Support, Engineer, Analyst, Help Desk, Service Desk, Windows, Server, Microsoft, Office 365, Field, Customer, MSP, Client, Technician, Project
