IT Support Engineer

Posted 03 May 2022
Salary£25000 - £35000 per annum
Job type Permanent
DisciplineInfrastructure & Support
Contact NameJordan Regan

Job description

Role: Senior IT Support Specialist
Location: Hereford
Salary: £35K DOE

Are you feeling stagnant in your current role and looking for a new position to sink your teeth into? If so then keep reading … this may be the role for you!

I am looking for a Senior IT Support Specialist to join a hugely expanding Education MSP in Hereford on a permanent basis. Your position will be part of the Senior team and will see you being part of their current and future expansion plans - working with the latest technologies on the market and getting hands-on and stuck in from the offset. As this is a Senior position, you will work closely with the IT Manager and Director to ensure the smooth running of all IT and Infrastructure across the group. You will be based at one of their leading schools, helping to deliver expert levels of software and hardware support to thousands of users.

** 25 Days Holiday (Increasing to 30 Days after a 5 Years)
** Discounted Gym Membership
** Retail Discounts
** Key involvement in £3million expansion plan
** Regular company socials

Role Requirements:
** Become part of the Senior IT Team - acting as a mentor to junior engineers and ensuring support queries are resolved to a high standard
** Hardware and Software Installation, Upgrades and Maintenance
** Lead projects across sites
** Monitor and manage all reported issues
** Provide recommendations for additional/improved IT systems
** Onsite Point of contact for all Support issues

Skills from you:
** Windows Server and Windows 10
** Office 365, Exchange
** Active Directory, Group Policy
** Networking
** Backup Solutions
** Antivirus Solutions
** Hardware Support and Maintenance

It is also extremely advantageous if you have previous experience working in education or have a desire to progress within this industry.

If you feel as though the Senior IT Support Technician position fits what you are looking for in a job role, or if you would like to find out some more information then please APPLY NOW by sending your CV to jordan . regan @ itecco . co . uk