IT Support Engineer

Posted 07 January 2022
Salary£27000 - £33000 per annum
LocationCity of London
Job type Permanent
DisciplineInfrastructure & Support
Contact NameJake Stewart

Job description

IT Support Engineer

Role: IT Support Engineer
Location: Central London
Salary: £27,000 - £33,000

You will be the first point of contact via the helpdesk for all users within the company, ensuring the smooth operation and security of the systems involved. You will also be involved in team projects to rollout and update cloud based and on-premise systems.

Key Responsibilities:

  • Timely response and resolution to all technical support issues
  • Providing IT inductions, processing new starters on the system
  • Hardware and software rollout and refreshes
  • Access control administration and licensing for internal and external system users
  • Liaising with 3rd party echnical supplies to resolve issues when required


  • Dynamics CRM (ESSENTIAL)
  • SaaS applications
  • PC's, Macs, laptops and tablets
  • Cloud telephoney (Microsoft Teams Phone System) and Mobiles
  • Cyber security awareness tools. anti-virus software, updates and patching
  • Azure Active Directory/Intune and Office 365
  • IT office infrastructure (LAN, WLAN, printing, hot-desks, video conference rooms)
  • Remote desktop support
  • Licensing portals


  • 25 days annual leave + closed between xmas and new year
  • 35 hour/week
  • Hybrid working - 3 days in office (first 2 -3 months would require 4-5 days onsite for training)
  • £200/year art allowance (to spend on cultural/art visits)
  • £200/year working from home allowance
  • Art fund 10% pension contribution
  • Season ticket loan
  • Free Art Fund membership

If this role sounds interesting to you, please send your CV to Jake . Stewart @ ITECCO