IT Consultant/Third Line Support

Posted 12 July 2022
Salary £34000 - £36000 per annum + Pension, Progression, Free Parking
Job type Permanent
DisciplineInfrastructure & Support
Contact NameOlivia Glancy

Job description

IT Consultant- £36K D.O.E-Manchester

Role: IT Consultant- (1st/2nd Line Manager and 3rd Line Support)

Salary: Up to £36K

Location: Manchester- commute to client sites

My client who are one of the largest education support companies are on the hunt for an IT consultant to join their team on a permanent basis in their Manchester City Centre Office.

This is a great opportunity for a 2nd/3rd liner looking to take on some managerial responsibilities by looking after a team of 1st/2nd Line Engineers to ensure a high-quality level of support is given to customers, whilst also acting as a 3rd line escalation point carrying out support.

The role itself requires an engineer confident within servers, networking, security and infrastructure. This role would also be perfect for someone with IT experience within the education sector, this is however not essential.


  • 25 days holiday rising to 30
  • Membership of local government pension scheme
  • Free onsite parking

Experience beneficial to your application:

  • Managing networks and infrastructure
  • Active Directory
  • Group Policy
  • Windows Servers (10)
  • VMware/Hyper V
  • Configuration, Management and Troubleshooting of VLAN's
  • Firewalls
  • Backup's- VEEAM
  • Office365
  • Google works space

Desirable Experience that could make your application stand out:

  • ITIL certification or previous work in an ITIL environment
  • Apple Mobile Device Management technologies
  • Experience with office 365 migrations

You must have charisma and passion for IT and your own personal growth and development- my client wants to know you are enthusiastic and take real pride in your work!

If you are interested in this opportunity and are keen to join a market leading organisation whilst developing your own skillset and managerial experience then APPLY for immediate consideration.