3rd Line IT Support Engineer

Posted 26 July 2022
Salary £40000 - £45000 per annum
LocationBury St Edmunds
Job type Permanent
DisciplineInfrastructure & Support
Contact NameJordan Hartley-Kenyon

Job description

Position: 3rd Line IT Support Engineer
Location: Bury St. Edmunds
Salary: £40,000 - £45,000 + Paid for Certifications


My client are leaders in linerless labelling and x-ray inspection systems. Their machinary is mostly supplied to the food labelling and packaging sector, they are now looking for a technical support engineer to join their team.

You should have good customer service skills, be able to answer the phone in an excellent manner, have strong troubleshooting skills for Windows desktop operating systems as well as Office 365.

My client look after clients all over the world and you would be supporting their IT field engineers from their office in Bury St.Edmunds.

You will need to be outgoing, willing to assist as much as possible, and be a team player.

Benefits include:

* Fully funded Certifications for employees
* 26 Days Holiday
* 10% Pension Scheme
* Internal Promotions
* Flexible working
* Fun, vibrant yet relaxed environment
* Clear progression

Key Skills:
* Advanced Windows use
* Remote access skills: VPN/VNC/RDP/Anydesk
* Networking knowledge - setting configuring IP addresses etc.
* Troubleshooting fault finding
* Maintaining documents and creating new documents where applicable.

* Scripting knowledge, batch files/powershell.
* Wiring/electronics knowledge
* PLC knowledge
* Maintaining documents and creating new documents where applicable.

If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you.

If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad.