2nd/3rd Line Support Engineer

Posted 22 September 2021
Salary£28000 - £30000 per annum + Excellent training and benefits
Job type Permanent
DisciplineInfrastructure & Support
Contact NameJessica Farnell

Job description

Role: 2nd/3rd Line Support Engineer
Location: Wythenshawe, Manchester
Salary: £30,000 DOE


My client, who are a fast-growing and cloud-focused MSP, are looking for a 2nd/3rd Line Support Engineer to join their tech team on a permanent basis. They have grown their business revenue from £10 Million to £30 Million in under 3 years.

You will be given the opportunity to work with all of the latest technologies, exposing you to techs such as Azure, Intune, SQL server, Sharepoint, Storage etc. Personal progression and growth are encouraged here - so if this is something you are looking to achieve, then this is the perfect opportunity to get your foot in the door!

Person Specification:

* High energy and drive
* Wishes to build a career
* Capacity and hunger to learn
* A passion for problem solving under pressure
* Team player
* Outstanding customer service skills
* Possess good organisational and time management skills
* Experience in a similar role

Core Skills:

* Microsoft Windows servers
* Office 365
* Azure
* Intune/MDM
* Hyper V / VMWare
* SQL server
* Sharepoint
* Storage (San & NAS)
* Antivirus (particularly ESET & Sophos)
* Firewalls
* Networking
* Hardware/software

Desirable Skills:

* Intune and MDM
* Apple Mac support
* Intune and MDMMS Azure
* Microsoft software including Windows sever 2012, 2016 and 2019
* SharePoint online and on premise
* Basic understanding of virtualisation (HyperV & VMWare)
* Basic understanding of firewalls
* Basic understanding of networking

If you are interested in the opportunity to join an exciting and market leading organisation and will help you to progress within your IT career, please APPLY for this role ASAP by sending your CV to jessica . farnell @ itecco . co . uk for consideration