2nd Line Support Engineer

Posted 26 October 2021
Salary£31000 - £34000 per annum + + bonus
LocationCity of London
Job type Permanent
DisciplineInfrastructure & Support
Contact NameMillie Palfreyman

Job description

2nd Line Support Engineer role

Role: 2nd Line Support Engineer
Location: East Central, London
Salary: £31,000 - £34,000 DOE


My client, who are leading the way in the architectural sector are looking for an experienced IT Engineer to join their IT team on a permanent basis. The role will predominantly consist of day-to-day phone and desk side IT Support but the role also has scope to get involved in many ongoing and upcoming projects. You will be supporting just over 500 of the internal staff members.

Benefits include:

  • 25 days holiday + bank holidays
  • Discretionary bonus
  • Internal progression opportunities
  • Wellbeing support
  • Matched pension contribution up to 4%
  • Eye tests, Dental insurance and Private Medical Insurance
  • Season Ticket Loan Scheme
  • Training programmes and courses

Required Experience:

  • 2 years+ 1st/2nd and some 3rd Line IT Support both on the phone and face to face
  • Windows 10 Support
  • Microsoft Office support
  • Incident Management/Helpdesk ticketing systems
  • Laptop and Remote Working Support
  • Microsoft Office 365 administration
  • Desktop role out experience
  • Active Directory administration
  • Software Deployment
  • Understanding of PC hardware
  • Microsoft Teams telephony, streaming and chat functions

If this role sounds interesting to you, please APPLY & get in touch with Millie Palfreyman @ ITECCO on 020 3882 0585 or email Millie . Palfreyman @ itecco . co . uk

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