2nd and 3rd Line MSP Support Engineers - Cardiff

Posted 16 May 2022
Salary £32000 - £45000 per annum
LocationCardiff
Job type Permanent
Discipline Infrastructure & Support
ReferencePR/011158_1652779472
Contact NameJordan Regan

Job description

2nd and 3rd Line MSP Support Engineers - Cardiff

Role: 2nd Line Support Engineer
Location: Cardiff
Salary: £32,000 - £38,000


Role: 3rd Line Support Engineer
Location: Cardiff
Salary: £38,000 - £45,000

APPLY TODAY for immediate consideration!!!!

One of my best MSP clients, who are a Microsoft Gold Partner, is looking for an MSP 2nd and 3rd Line Support Engineer to join their team on a permanent basis. You will be providing remote support for the majority of the time, but there may be occasions where you will be tasked with visiting a client to carry out on-site support.

This role will expose you to training, whilst working with the latest techs and getting stuck into project work. There are massive progression and career growth opportunities with these guys - so if you are driven and are looking to challenge yourself, then this is the role for you!

We are looking for someone who is both extremely technically skilled to a high 2nd or 3rd Line standard, with previous MSP experience, ambitious, self-sufficient, and is looking to develop in their IT career.

Company benefits:

Bonus holidays for the longevity of service
Private health insurance
31 days holiday
Flexible working
Mental health cover
Flexible working (WFH Twice a week)

Essential Experience:

Microsoft stack
VMWare/ Hyper V- server configuration
Server and configuration troubleshooting
Exchange migrations to office 365
Active Directory support & configuration
Advanced firewall & router administration
Server migrations and installations
Knowledge of leading backup applications
Wireless configuration & support
365 exchange online, with PowerShell experience
Advanced support of MS office
Windows 7/8/10
Advanced firewall & router administration
Advanced networking and connectivity skills
Networking infrastructure: TCP/IP, SSL, BGP, VPN routing and switching

Desirable 3rd Line experience:

Powershell
Azure configuration
Cisco
SQL
OSX
VOIP, Gamma, Aveya, 3cx telephony configuration and installation

If this sounds like the perfect role for you, then please APPLY NOW, or apply directly by sending your CV to jordan . regan @ itecco . co . uk